Welfare & wellbeing FAQs
No question is too big or too small. As a student, you’re encouraged to let us know if you need support.
Here are a few questions that you might have now. If you can’t find an answer, feel free to get in touch a member of our Welfare & Wellbeing Team. Current student? Find out more information on the College Intranet.
Is the college accessible for people with mobility issues?
Unfortunately, due to our multi-level historic site, not all areas of college are currently accessible for students with reduced mobility. We have ramps to allow access to ground floor rooms on the main site and an accessible WC up a short stair lift. Our Porters are always on hand to make sure that you have the support you need. At present, the dining hall can only be accessed via a steep staircase.
Can you accommodate my dietary requirements and allergies?
Our catering team are more than happy to cater for vegetarians and vegans. All of our lamb and chicken is halal. If you have any allergies or food intolerances, the we will work with you and the catering team to develop your own personal allergy plan. Allergy notices are completed by our chefs and are displayed at every meal, enabling you to see exactly what allergens may be in the food we have prepared. Find out more on our allergies and special diets page.
Can I get medical help in college if I'm ill?
Our College Nurses are available for ‘drop-in’ sessions and appointments every week day. They can offer medical advice and quickly refer you to the College Doctors at the 28@Northgate surgery. If you’re ill and can’t leave bed, the Nurse can also visit your room if requested.
Should I tell my tutor if I'm experiencing personal problems?
Your tutor is primarily available for academic teaching, but they will look out for your wellbeing too. If you experience problems at home or college, it’s always a good idea to talk them through with someone. At Hertford, you can speak to a member of the Welfare & Wellbeing Team or one of our trained student Peer Supporters. These consultations are always confidential. The person you speak to might suggest that you tell your tutor so that they know your work may be affected and that you’re seeking support.
What can I do if I'm spending the vacation in Oxford alone?
Take a look at the Oxford Vacation Guide which details events, food, services and amenities available in Oxford over Christmas.