Dr Steve New

Fellow and Tutor in Management

University Lecturer in Operations Management

BSc (Southampton) PhD (Manchester)

Steve originally studied Physics at the University of Southampton, while pursuing an Engineering Graduate Apprenticeship with Rolls-Royce PLC. After spells in management consulting and the automotive industry, Steve pursued his doctorate at Manchester Business School, before taking up an academic position at the UMIST, where he taught for five years before joining Oxford – and the newly established business school – in 1996. Since then Steve has served in a number of roles, including Vice-Dean of the Saïd Business School and Investment Bursar of Hertford College.

Steve's profile at the Said Business School can be found here.

Undergraduate teaching 

Steve teaches on the Economics and Management (E&M) degree, and supervises MBA and EMBA students in the College.

Postgraduate teaching 

Steve teaches on a range of programmes at the Saïd Business School, concentrating on the areas of Operations Management, Supply Chain Management and Corporate Turnaround. He also contributes to the new MSc Surgical Science and Practice, delivered by the Department of Continuing Education and the Nuffield Department of Surgical Sciences.


Steve’s interests lie in developing a more rigorous appreciation of how individuals and organisations construct and interpret their environment and the systems in which they operate. His research takes a multi-faceted approach analysing the meaning and interpretation of supply chain partnerships, exploring the way in which ethical and environmental issues are reflected in the chain, and on the impact of the internet and rise of B2B commerce. His current work on the concept of provenance in supply chains was the subject of a recent article, ''The Transparent Supply Chain' in the Harvard Business Review. Collaborating with others, he is also engaged in work exploring the structure of complex supply chains.

He also researches the Toyota Production System (TPS) and its application to a range of industries.  His research looks at the nuance and complexity of the so called ‘lean production’ or ‘just-in-time’ manufacturing process, its application to different sectors and how few have managed to emulate Toyota’s model. To celebrate the thirtieth anniversary of the first English language paper describing the TPS, New edited a special issue of the International Journal Production Research, bringing together papers from leading scholars who have attempted to understand the approach.

More recently Steve has been investigating the application of the TPS to medical care, working with Oxford University’s Nuffield Department of Surgical Sciences to explore the process and outcome of TPS-style interventions on patient quality and safety in an acute surgical ward. The paper has been published in the Annals of Surgery and the British Medical Journal. This work has continued, extending the domain of investigation to processes of care in orthopaedic surgery and neuroscience.


Steve’s publications include:

New, S.J. (2009). “Supply Chain Traceability and Product Provenance: Challenges for Theory and Practice”. In: Supply Chain Management and Logistics in a Volatile Global Environment. (Sweeney, E. ed.). Dublin: Blackhall Press. 89-98.

Nicholson, A., New, S. and Shirn, J. (2010). “Experience-based learning: conditions for success from ten years of trials.” In: Taisch, M., Cassina, J. and Smeds, R., (eds.) Experimental Learning on Sustainable Management, Economics and Industrial Engineering. Milan: Poliscript. 150-161. ISBN 97888-6493-004-6

Nicholson, A., New, S. (2012). “Using gaming concepts in management education classes: finding the conditions of success.” In Hoeborn, G. (ed.) Workshop Publication of the IFIP WG5.7 Workshop on Experimental Interactive Learning in Industrial Management. Borsdorf: Winterwork. 103-110. ISBN: 978-3-86468-187-5.

Kreckler, S; Catchpole, K; New, S.J; Handa, A; McCulloch, P.  (2009). “Quality and Safety on an Acute Surgical Ward: An Exploratory Cohort Study of Process and Outcome” Annals of Surgery 250/6: 1035-1040.

McCulloch, P., Kreckler, S., New S., Sheena, Y., Handa, A. and Catchpole, K. (2010) “Effect of a “lean” intervention to improve safety processes and outcomes on a surgical ward” British Medical Journal. 341:c5469.

New, S.J. (2010). “The Transparent Supply Chain.” Harvard Business Review. 28/10: 76-82. Reprinted in Harvard Business Review on Managing Supply Chains (2011), Harvard Business School Press. 21-32.

New, S.J. and Brown, D. (2011). “The Four Challenges of Supply Chain Transparency”. European Business Review, July-August, 4-6.

New, S.J. (ed) (2008) Supply Chain Management: Critical Perspectives on Business and Management. London: Routledge. (Four Volumes).